When a client decides to move on and start seeing another stylist, it can stir up a mixture of emotions. It’s completely normal to feel hurt, confused, or even frustrated, especially if you’ve invested time in building a relationship with them. But the way you respond in that moment — both internally and outwardly — […]
Asking your clients what opening hours suit them best is a smart, customer-first approach. It shows you’re listening, open to feedback, and want to serve them in the most convenient way possible. I would start this conversation with your team first here is a rough script for you I’ve been thinking — it might be […]
Do you have unused space in your salon? Here’s a step-by-step guide to help you turn that space into income by renting it out to independent beauty professionals. PHASE 1: STRATEGY & PLANNING 1. Assess Your Space Walk through your salon with fresh eyes. Look for: Unused treatment rooms Oversized backroom, kitchen, or staff areas […]
At Glide Hair Tools we have put together what we believe are the top 10 points all salon owners need to keep on top of. 1. Know Your Numbers As a salon owner, you must treat your numbers as your compass. Regularly track revenue, service and retail sales, wages, rent, utilities, stock costs, and profit […]
As a business owner, one of the smartest decisions you can make is to really look at your purchasing strategy. Buying stock in bulk—whether it’s retail products, professional-use tools, or consumables like foils and brushes etc—offers a wide range of financial benefits and strategic advantages. Below I have put together reasons why bulk purchasing isn’t […]
When winter rolls in with grey skies, rain and chilly winds your salon can become a warm retreat—a comforting cocoon where your clients can unwind, feel pampered, and escape the elements. This is your opportunity to elevate your salon experience with thoughtful, sensory-rich touches that show clients just how much you care. Below I have […]
There’s a moment every colourist dreads. You’ve prepped your client’s hair, carefully selected the perfect formula, applied your colour with precision… and yet, those stubborn, resistant greys look back at you from the mirror like they’re immune to your entire arsenal. That was me a hairdresser from way back – until I discovered the power […]
In every salon, there’s a familiar challenge — that one client whose colour never takes the same way. The stubborn hairline that refuses to hold pigment. The perm that falls flat too soon. The resistant grey challenges even the most experienced stylist. Hairdressers’ stories regarding their clients. Every four months, we had a client walk […]
The Magic Every Hairdresser Needs at Their Colour Bar Do yourself a favour and at the end of these notes watch the short 2 min video that Remo shares to give you that hairdresser info. For over 40 years, POWEROOLS® TCA™ has quietly worked its way into the hands of the world’s best colourists and […]
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