Winter Warm-Up: How to Create a Cosy, Memorable Salon Experience for Clients During the Cold Season by Joe Cignetti


When winter rolls in with grey skies, rain and chilly winds your salon can become a warm retreat—a comforting cocoon where your clients can unwind, feel pampered, and escape the elements. This is your opportunity to elevate your salon experience with thoughtful, sensory-rich touches that show clients just how much you care. Below I have […]
“The Secret Weapon at the Colour Bar” – A Hairdresser’s Story with G.O.D. by Joe Cignetti


There’s a moment every colourist dreads. You’ve prepped your client’s hair, carefully selected the perfect formula, applied your colour with precision… and yet, those stubborn, resistant greys look back at you from the mirror like they’re immune to your entire arsenal. That was me a hairdresser from way back – until I discovered the power […]
The Secret Weapon Behind Every Stubborn hairline or hair with perming or gray hair coverage with Powertools by Joe Cignetti


In every salon, there’s a familiar challenge — that one client whose colour never takes the same way. The stubborn hairline that refuses to hold pigment. The perm that falls flat too soon. The resistant grey challenges even the most experienced stylist. Hairdressers’ stories regarding their clients. Every four months, we had a client walk […]
Powertools TCA™ – The Colour and Lightener Accelerator by Joe Cignetti


The Magic Every Hairdresser Needs at Their Colour Bar Do yourself a favour and at the end of these notes watch the short 2 min video that Remo shares to give you that hairdresser info. For over 40 years, POWEROOLS® TCA™ has quietly worked its way into the hands of the world’s best colourists and […]
The Power of the Consultation: The Salon Secret That Changes Everything by Joe Cignetti
Not long ago, I sat across from a young hairdresser named Mia. Fresh out of her apprenticeship. Full of energy. All the right skills. Foils perfect. T-section precise. Her energy was there, and she genuinely cared about her clients. But something wasn’t clicking. I talked to the owner who I knew, and she said many […]
Activated Bamboo Charcoal is a Game-Changer for Your Hair and Scalp by Joe Cignetti


Most people know charcoal as something you might see in skincare or face masks, but did you know that activated charcoal is one of the most powerful natural detoxifiers for your hair and scalp too? When used correctly in shampoos, scalp scrubs, or treatments, it can transform the health, feel, and look of your hair […]
Why Every Hair Salon Should Be Using Branded Stickers on Retail Products by Joe Cignetti


In the hustle of daily salon life, it’s easy to overlook the little things that can make a big difference in client retention and retail sales. One of those simple yet highly effective ideas? Branded stickers on your retail products. Think about it: Your client loves the shampoo or treatment you recommended, takes it home, […]
How to Make a Small Retail Space Eye-Catching and Inviting: A Comprehensive Guide by Joe Cignetti


Creating a visually appealing and memorable retail space within a small area can be challenging, but with thoughtful design and strategic planning, you can make your store look both spacious and captivating. Here’s a comprehensive breakdown of techniques to make your small retail space eye-catching and functional. Maximize Vertical Space: Elevate Your Design Small retail […]
Training Module: Greeting Clients at the Front Desk by Joe Cignetti
Objective: Create a warm, professional, and reassuring first impression that sets the tone for an exceptional salon experience. Why First Impressions Matter The moment a client walks into the salon, they begin forming their opinion—not just about their stylist, but about the whole business. A friendly, confident, and caring greeting helps your client feel […]