Know Your Business Costs (Your Break-Even Point) Before setting prices, you need to know how much it costs to keep your salon open. Fixed Costs (Overheads): These don’t change with the number of clients. Examples: Rent/lease Utilities (electricity, water, gas, internet) Wages/salaries for receptionists or admin staff Insurance Software subscriptions (booking system, accounting) Marketing/advertising Cleaning […]
In the salon industry, where client satisfaction and team collaboration are central to success, attendance and punctuality play a crucial role. When stylists and team members arrive on time and consistently meet their scheduled commitments, the salon operates smoothly, clients feel valued, and staff morale remains high. Conversely, poor attendance and lateness can create tension, […]
When you notice interpersonal tension between two salon team members, the first priority is to recognise and address it quickly. In a salon, atmosphere is part of what clients are paying for, so even subtle signs such as short, cold responses, avoiding eye contact, passive-aggressive actions, or sharp tones can create discomfort for clients. The […]
When a client decides to move on and start seeing another stylist, it can stir up a mixture of emotions. It’s completely normal to feel hurt, confused, or even frustrated, especially if you’ve invested time in building a relationship with them. But the way you respond in that moment — both internally and outwardly — […]
Asking your clients what opening hours suit them best is a smart, customer-first approach. It shows you’re listening, open to feedback, and want to serve them in the most convenient way possible. I would start this conversation with your team first here is a rough script for you I’ve been thinking — it might be […]
Do you have unused space in your salon? Here’s a step-by-step guide to help you turn that space into income by renting it out to independent beauty professionals. PHASE 1: STRATEGY & PLANNING 1. Assess Your Space Walk through your salon with fresh eyes. Look for: Unused treatment rooms Oversized backroom, kitchen, or staff areas […]
At Glide Hair Tools we have put together what we believe are the top 10 points all salon owners need to keep on top of. 1. Know Your Numbers As a salon owner, you must treat your numbers as your compass. Regularly track revenue, service and retail sales, wages, rent, utilities, stock costs, and profit […]
As a business owner, one of the smartest decisions you can make is to really look at your purchasing strategy. Buying stock in bulk—whether it’s retail products, professional-use tools, or consumables like foils and brushes etc—offers a wide range of financial benefits and strategic advantages. Below I have put together reasons why bulk purchasing isn’t […]
When winter rolls in with grey skies, rain and chilly winds your salon can become a warm retreat—a comforting cocoon where your clients can unwind, feel pampered, and escape the elements. This is your opportunity to elevate your salon experience with thoughtful, sensory-rich touches that show clients just how much you care. Below I have […]
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